Appointments & Fees
Riverview Medical Practice has an Appointment Only policy, with ‘reserved’ time slots throughout the day for Urgent appointments, and Urgent Recall appointments being offered. These ‘urgent’ appointments will be ‘triaged’ by our team to ensure, our patients with urgent needs are seen promptly.
We also offer a ‘cancellation’ list, which is updated daily, to enable our patients to be seen earlier, if at all possible.
When making your appointment, please be aware that each appointment time slot is for ‘one’ patient only, if you require other members of your family to be seen at the same time, please advise our reception staff you need extra time to be allocated. This also allows the doctor to access the relevant health record to be available.
As Per NSW Health Advice, ALL Patients who request an appointment with the doctor and have symptoms of Cold or Flu with respiratory symptoms such as fever, cough, sore/scratchy Throat, or Shortness of breath, even if very mild, MUST present for a COVID-19 Test prior to attending the practice.
We can book a Telephone Consult for you whilst you are awaiting your results and are in Isolation until your result is returned to you.
Please advise the practice of your Covid-19 result once received.
Waiting times and Unexpected Delays
Unfortunately, delays sometimes occur due to unforeseen circumstances beyond our control. We do apologise if this may cause an issue with your appointment time.
Please notify our reception staff, if you are not able to wait for an extended period if a delay is experienced, and we will endeavour to make alternative arrangements if at all possible. We thank you for your assistance in this matter.
Should you require any Repeat Scripts, it is preferred our patient’s make an appointment with their doctor for repeat Scripts, however, if this is not possible, there is a fee of $20.00 for these to be written without an appointment with your doctor. We are able to fax or post to your chosen Pharmacy if required.